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Fulfillment Manager

Golden Hippo is a young, growing digital marketing company committed to helping everyone live their healthiest life. We create cutting edge health, wellness, and beauty products and work tirelessly to get them into the hands of the people who need them most - our customers. We're growing fast, but our core values remain the same as when we were founded in 2010.

Golden Bolt, the fulfillment division of Golden Hippo, is currently looking for a Fulfillment Manager who will be responsible for the overall performance, quality, and safety of our Golden Bolt fulfillment center in Chatsworth, CA.



At Golden Bolt you have a chance to make an impact. You will have the opportunity to be creative, take initiative and grow. A career at Golden Bolt is more than just a job. It's the chance to work among friends every day, to work and play hard, and to see the results of your work firsthand. We offer:

  • Competitive salary (DOE)
  • Employer-paid benefits (medical, dental, vision, life)
  • Matching 401K plan
  • Highly interactive work with a talented, passionate team
  • Fun company perks and events



  • Collaborate with management to forecast budgets, relay trends, review team performance, and optimize procedures in accordance with company policies
  • Manage fulfillment team members while creating a positive and professional work environment
  • Maintains distribution operations by initiating, coordinating, and enforcing operational and personnel policies and procedures 
  • Continuously improve performance as measured by Key Performance Indicators by leveraging experience and ‘lean tools’ to improve efficiencies 
  • Ensure optimal warehouse staffing and results by managing recruiting, training, coaching and disciplining employees as needed 
  • Ensure the organization and effectiveness of the order desk 
  • Set and meet effective and accurate goals with the management team 
  • Maintain a safe, clean, and organized fulfillment center 
  • Resolve first-level operational issues and escalate them as necessary to the Sr. Operations Manager 
  • Ensure all performance evaluations and corrective actions are consistent with company policy, are administered fairly, and are crafted for personal development 



  • 2+ Years of Management Experience in a Fulfillment Center, Warehouse or similar environment
  • Experience working in a collaborative group environment as well as individually 
  • Experience working with employment agencies (high volume) 
  • Deadline driven and resourceful with ability to take direction 
  • Ability to communicate in a multicultural environment 
  • This is a full-time position. Standard 40-hour work week, however candidate must be able and willing to work extended hours for special events and when necessary 
  • Able to balance multiple priorities in a fast-paced environment while meeting strict deadlines 
  • Demonstrates professionalism, integrity and leadership 
  • Demonstrates professional attitude, ability to learn basic software programs, knowledge of import/export procedures 
  • Communicate effectively in English and Spanish 
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